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Private AI Assistants, Agents & RAG

Find trusted answers in your company knowledge.

Make approved knowledge easier to find and use. Give people answers with source links, respect their access rights and keep agent actions within an agreed mandate.

No one-size-fits-all price. Scope, deliverables and cost are agreed in writing.

Is this your team?

Made for teams like yours.

For knowledge-heavy organisations, support teams and product teams that want AI connected to their own information and permissions.

  • Internal questions keep interrupting the same experts, while useful knowledge stays scattered.
  • Support or onboarding needs an assistant that can point to approved source material.
  • Different users need different access, and a generic chatbot cannot reflect your business rules.

What changes for you

The answer is somewhere in your documents. Your team should not have to search five places to find it.

A private AI assistant pilot that retrieves permitted knowledge, cites its sources and declines unsupported answers. One suitable cloud—Azure, AWS or Google Cloud—is selected for the agreed architecture.

Scope first. Useful work next.

The value, in plain English

Private AI assistant development makes approved knowledge easier to find without giving every user the same access. Enterprise RAG implementation connects an assistant to a ready-to-use source, with citations, clear permissions and an evaluation baseline. Useful answers matter more than confident guesses.

  1. Choose the questions worth answering

    Agree the source, user roles and pilot tasks. AI document search and an internal knowledge chatbot start with relevant, maintained content and a clear right to use it.

  2. Build retrieval and permissions together

    Permission-aware RAG applies access rules before retrieval. Knowledge base integration, source citations and a scoped interface form the assistant; custom AI agent development adds tools only when agreed.

  3. Test before widening access

    RAG evaluation checks useful answers, restricted content and unsupported-answer refusal. Prompt injection testing and agreed data-handling checks help inform the rollout decision.

Where this earns its place

Illustrative use cases. The actual work and acceptance checks are agreed in your proposal.

Internal answers with a source you can check

An employee asks about approved onboarding guidance. A retrieval-augmented generation assistant returns a source link only when that employee can access the document.

Support knowledge without unrestricted actions

A customer support AI assistant can help staff find approved product information. Drafts and any tool actions remain within the agreed roles and review requirements.

CLIENT FEEDBACK

What our methodology delivers

“We brought SundAIbot in to evaluate our internal AI assistants before a full company rollout. They didn't just perform a high-level compliance check; they went over all the software in our different development labs and verified our system's capabilities with a series of highly difficult stress tests. Having a true professional who fully masters the complex material and leaves no stone unturned gave us the confidence to deploy securely.”

Kim JensenCTONordic Cyber Denmark

“Navigating the requirements of the EU AI Act felt overwhelming until we engaged SundAI for a Decision Review. In a very short time, they mapped out our exact risk profile and provided a concise, actionable roadmap. It transformed a complex regulatory bottleneck into a clear and manageable process for our entire management team.”

Jevgeni LommaChief Compliance OfficerEASQ, Tallinn, Estonia

“The AI Literacy Workshop was exactly what our organization needed to bridge the gap between innovation and security. The session was practical, human-centered, and tailored to the actual tools our employees use daily. Our team now has the practical skills and the critical judgment required to use AI responsibly and spot potential data risks.”

Director of InnovationNANO Gentofte, Denmark

“Partnering with SundAI has allowed us to offer top-tier AI governance and security audits to our enterprise clients. Their deep understanding of both the technical architecture and the European regulatory landscape makes them an incredibly reliable and seamless extension of our own advisory team.”

Jonas MalmManagerSWP IT Consulting Firm, Stockholm, Sweden

What to agree for this service

Compare services and prepare your brief ↗

Deliverables

  • User identity and permissions enforced before retrieval, with separation of clients and sources across embeddings, vector stores, caches and exports.
  • Scoped tools, supervised write actions, separation of instructions from untrusted content, and prompt-injection and source-poisoning tests.
  • Secret protection, minimal sensitive logging, answer citations, retention and deletion rules, usage and cost controls, security and acceptance tests, and handover.
Package scope
Private AI Assistant / RAG Pilot: one assistant, one ready-to-use knowledge source, one interface, one cloud provider, up to two user roles and up to ten pilot users. Agent actions are included only when explicitly described in the written scope.
What your team provides
Provide a knowledge source you are authorised to use, accurate role permissions and a pilot owner. Approve data-processing terms, retention, suppliers and hosting region before deployment. Validate the pilot before expanding its use.
Outside the package
Multi-cloud, fine-tuning, extensive OCR, production availability commitments and WhatsApp Business are outside the base package. Additional channels, data preparation and integration work are separately scoped.

Acceptance examples to discuss

Illustrative checks for negotiation. These are not completed test results, new contractual promises or additions to the package. The written proposal defines the actual acceptance criteria.

  • The agreed restricted-document test denies retrieval and source access to a role without permission.
  • Agreed supported questions cite permitted sources; an unsupported question produces the defined refusal or handoff.

Stuck on an AI decision? Get a clear next step.

A focused review of one AI purchase, integration or agent idea. Turn an uncertain decision into a written brief your team can act on.

Request your €490 AI Decision Review

€490 for one decision. Any applicable VAT and the agreed scope are confirmed in writing before acceptance. Requesting a review is not a purchase or a confirmed booking.

YOUR NEXT MOVE

Get your tailored proposal

Tell us about your organisation, your team and the product or process you want to improve. We will review the fit and follow up with the questions needed to shape a proposal. Scope, deliverables, timing and price are agreed before work begins.

Please send only what we need to reply. No credentials, health records, customer data or confidential business documents.

We process this request to reply and assess fit. Read our privacy notice. No marketing subscription is created. Privacy

You can also email eririmo@protonmail.com.

Q&A

Good questions. Straight answers.

What does private mean here?

Access and data handling are scoped for your organisation. The project identifies who processes content, which endpoints receive it, the storage region, supplier data-use terms and processing agreements. Private does not automatically mean EU-only or on-premises.

Is the complete AI chain end-to-end encrypted?

We specify TLS in transit and encryption at rest according to the architecture. We do not describe the complete path to an LLM as end-to-end encrypted without evidence that supports that claim.

What is a private AI assistant pilot?

One assistant, one ready-to-use knowledge source, one interface, one cloud provider, up to two user roles and up to ten pilot users. An enterprise AI chatbot or a document assistant is scoped around a real question set.

What does secure RAG implementation protect?

Secure RAG implementation addresses identity, retrieval permissions and source handling within the agreed architecture. Access-controlled retrieval must also account for vector stores, caches and exports; encryption alone does not establish permission boundaries.

Can we use Azure, AWS or Google Cloud?

An Azure private AI assistant, an AWS private AI assistant or a Google Cloud private AI assistant can be discussed for the chosen architecture. The base pilot selects one cloud; hosting region, supplier terms and retention are agreed before deployment.

Can the agent update systems as well as answer questions?

AI agent tool integration is included only when explicitly scoped. Human-supervised AI agents use limited permissions and approval for sensitive writes. A retrieved document or model answer does not grant authority to take action.

How do you check answer quality?

AI assistant evaluation uses representative questions, expected evidence, citation checks, permission tests and unsupported-answer refusal. RAG evaluation gives a baseline for a rollout decision; it does not promise that every answer will be correct.

Can we add website chat or WhatsApp later?

Website AI chatbot integration and WhatsApp AI integration require separate scope, platform access, data-processing terms and supplier costs. The initial pilot includes one agreed interface, with data retention rules and handover documentation.

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